Management/Operations http://clubindustry.com/taxonomy/term/21261/more en Outsourcing at Your Health Club Can Lead to Savings and Risks http://clubindustry.com/managementoperations/outsourcing-your-health-club-can-lead-savings-and-risks <div class="field-byline"> Sarah Protzman Howlett, contributing writer </div> <div class="node-body article-body">Health club owners and consultants say finding the right balance of in-house and outsourced services is a continually evolving process.</div> <div class="og_rss_groups"></div><p><a href="http://clubindustry.com/managementoperations/outsourcing-your-health-club-can-lead-savings-and-risks" target="_blank">read more</a></p> http://clubindustry.com/managementoperations/outsourcing-your-health-club-can-lead-savings-and-risks#comments Management/Operations Operations Freemium Mon, 09 Mar 2015 17:12:00 +0000 38111 at http://clubindustry.com <p>Club operators must determine whether to outsource any departments within their facilities. One area that some outsource is the operation of the climbing wall. <em>Photo by Thinkstock.</em></p> How Fitness Facility Operators Are Cashing In on Programs Designed to Ditch Memberships http://clubindustry.com/managementoperations/how-fitness-facility-operators-are-cashing-programs-designed-ditch-memberships <div class="field-byline"> Donna Loyle, contributing writer </div> <div class="node-body article-body">The pay-as-you-go consumer trend, particularly popular among Millennials, appears to be descending on the fitness industry, with companies such as ClassPass, Fit DayPass and fitmob partnering with operators to bring in consumers who can't commit to memberships. </div> <div class="og_rss_groups"></div><p><a href="http://clubindustry.com/managementoperations/how-fitness-facility-operators-are-cashing-programs-designed-ditch-memberships" target="_blank">read more</a></p> http://clubindustry.com/managementoperations/how-fitness-facility-operators-are-cashing-programs-designed-ditch-memberships#comments Management/Operations Programming Freemium Mon, 09 Mar 2015 16:11:00 +0000 38101 at http://clubindustry.com <p>At Kor180, owner Maja Kermath allows users of ClassPass to take spots in a selective inventory of classes, reserving spots in primetime classes for her members. <em>Photo by Ashley Love Photography.</em></p> The ABCs of EMV for Fitness Facility Operators http://clubindustry.com/technology/abcs-emv-fitness-facility-operators <div class="field-byline"> Mike Kennedy, contributing writer </div> <div class="node-body article-body">Health club operators need to upgrade their systems for processing point-of-sale credit card transactions in the next several months or face potential liabilities.</div> <div class="og_rss_groups"></div><p><a href="http://clubindustry.com/technology/abcs-emv-fitness-facility-operators" target="_blank">read more</a></p> http://clubindustry.com/technology/abcs-emv-fitness-facility-operators#comments Liability/Insurance Management/Operations Technology Freemium Wed, 25 Feb 2015 01:04:00 +0000 37611 at http://clubindustry.com <p><em>Photo by Thinkstock.</em></p> Ten Commandments for Offering Exceptional Customer Service in the Fitness Industry http://clubindustry.com/retention/ten-commandments-offering-exceptional-customer-service-fitness-industry <div class="node-body gallery-body">One of the largest obstacles health club staffs must overcome is selling their product to people who may not like to exercise. This obstacle can be combated by paying close attention to your customer service and making sure you make your members' exercise experience as enjoyable as possible. </div> <div class="og_rss_groups"></div><p><a href="http://clubindustry.com/retention/ten-commandments-offering-exceptional-customer-service-fitness-industry" target="_blank">read more</a></p> http://clubindustry.com/retention/ten-commandments-offering-exceptional-customer-service-fitness-industry#comments Management/Operations Retention Mon, 16 Feb 2015 17:00:00 +0000 37301 at http://clubindustry.com Six Components of Good Locker Room Design http://clubindustry.com/renovationsredesigns/six-components-good-locker-room-design <div class="field-byline"> Christa Plaza, principal and architect, Essenza Architecture </div> <div class="node-body gallery-body">Designing locker rooms that are inviting yet functional can help create a better experience for health club members. The best locker room design for your club depends on the type of members you attract.</div> <div class="og_rss_groups"></div><p><a href="http://clubindustry.com/renovationsredesigns/six-components-good-locker-room-design" target="_blank">read more</a></p> http://clubindustry.com/renovationsredesigns/six-components-good-locker-room-design#comments Management/Operations Renovations/Redesigns Mon, 09 Feb 2015 17:00:00 +0000 36991 at http://clubindustry.com Fitness Equipment Trends for 2015 Include Familiar Categories http://clubindustry.com/managementoperations/fitness-equipment-trends-2015-include-familiar-categories <div class="node-body article-body">What equipment will club operators be purchasing in 2015? Based on programming trends, they include some familiar categories. </div> <div class="og_rss_groups"></div><p><a href="http://clubindustry.com/managementoperations/fitness-equipment-trends-2015-include-familiar-categories" target="_blank">read more</a></p> http://clubindustry.com/managementoperations/fitness-equipment-trends-2015-include-familiar-categories#comments Management/Operations Purchasing/Leasing Freemium Mon, 26 Jan 2015 02:13:00 +0000 36391 at http://clubindustry.com <p>Functional training accessories such as kettlebells will continue to be popular purchases in 2015 for health club operators. <em>Photo by Thinkstock.</em></p> Welcome New Members to Your Fitness Facility with Unique Integration Procedures http://clubindustry.com/retention/welcome-new-members-your-fitness-facility-unique-integration-procedures <div class="node-body gallery-body">One of the most dynamic ways your facility can rise above the neighboring competition is to create a new member integration experience that will surpass any new member's expectations. If you create a lasting and memorably good impression with new members, they will go from wondering if someone will show them the equipment to wondering when they can bring a friend in to share this experience.</div> <div class="og_rss_groups"></div><p><a href="http://clubindustry.com/retention/welcome-new-members-your-fitness-facility-unique-integration-procedures" target="_blank">read more</a></p> http://clubindustry.com/retention/welcome-new-members-your-fitness-facility-unique-integration-procedures#comments Management/Operations Retention Tue, 13 Jan 2015 23:37:00 +0000 36031 at http://clubindustry.com What Club Owners Need to Know about the Fair Labor Standards Act http://clubindustry.com/human-resources/what-club-owners-need-know-about-fair-labor-standards-act <div class="node-body article-body">In the fitness industry, knowing the ins and outs of the Fair Labor Standards Act can mean the difference between a workplace marked by organization and clearly defined employee roles, or a week in court fighting a wage-and-hour case brought by a disgruntled worker.</div> <div class="og_rss_groups"></div><p><a href="http://clubindustry.com/human-resources/what-club-owners-need-know-about-fair-labor-standards-act" target="_blank">read more</a></p> http://clubindustry.com/human-resources/what-club-owners-need-know-about-fair-labor-standards-act#comments Human Resources Management/Operations Freemium Tue, 16 Dec 2014 01:40:00 +0000 34971 at http://clubindustry.com Boutique Clubs Make a Sustainable Case for Themselves http://clubindustry.com/managementoperations/boutique-clubs-make-sustainable-case-themselves <div class="node-body article-body">The growth of boutique clubs may not be a fad but a new way of doing business—and one that is causing big-box clubs to adapt. </div> <div class="og_rss_groups"></div><p><a href="http://clubindustry.com/managementoperations/boutique-clubs-make-sustainable-case-themselves" target="_blank">read more</a></p> http://clubindustry.com/managementoperations/boutique-clubs-make-sustainable-case-themselves#comments Management/Operations Operations Freemium Mon, 24 Nov 2014 14:07:00 +0000 34501 at http://clubindustry.com <p>Boutique clubs, such as Ruff Fitness in Hagerstown, MD, are causing big-box clubs to make some changes. <em>Photo courtesy of Ruff Fitness.</em></p> The Big Picture on Financing Options in the Fitness Industry http://clubindustry.com/clubs/big-picture-financing-options-fitness-industry <div class="node-body article-body">The following is an overview of each financial product possibility for you in a likely chronological order, starting from the inception of your business.</div> <div class="og_rss_groups"></div><p><a href="http://clubindustry.com/clubs/big-picture-financing-options-fitness-industry" target="_blank">read more</a></p> http://clubindustry.com/clubs/big-picture-financing-options-fitness-industry#comments clubs Operations Freemium Sat, 01 Nov 2014 16:00:00 +0000 34081 at http://clubindustry.com