In the September issue of Club Industry, your feature story was about day spas and gyms (“Put the ‘Aah’ in Day Spas”). You used a picture of one of our Gym and Day Spas, but did not mention that it was a Total Woman Gym and Day Spa, which gave the illusion that Smith Club & Spa Specialists designed it. Total Woman presently owns and operates seven locations in Southern California.
While the article was a fair interpretation of what is going on in the business of day spas, it failed to give credit where credit is due. Total Woman started over 35 years ago in Los Angeles, and we have designed and built turnkey gyms and day spas for others as well as our company-owned spas. We pride ourselves on our professional staff in both fitness and spa services and do no wish to give others credit for what we have created.
You used our menus as a lead into your story and gave us a two-line blurb about what we give away. I am personally offended because it seems to me that you used us for pictures and did not give us the recognition for being one of the industry's specialists in development, design and consulting services of gyms and day spas….
President and CEO
Total Woman Gym and Day Spas
I very much enjoyed the November 2001 edition of Club Industry.
Your suggestion that clubs send their trainers and nutritionists into schools to talk about proper eating [Letter From the Editor, “(Don't) Send in the Clown”] is right on target. It's a concrete doable suggestion with minor cost for maximum results.
I also applaud [Associate Editor] Lynnette Shelley for her very down-to-earth and practical suggestions regarding locker rooms [“Locker Rooms Exposed!”]. Since many clubs cannot afford to significantly enlarge locker room space, her suggestions on how clubs short on locker space can pay attention to detail and make the existing space unique and comfortable can be very helpful.
Alan G. Schwartz
Tennis Corporation of America (TCA)
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