Health club staff can make a big impact on members by spending more time gathering information and building relationships. Photo courtesy of Go Figure Inc.
It's time to get back behind your desk. Seriously. Working with your members and getting out on the floor to help, encourage and make members feel connected to you should be a top priority, but what about the members who pay but never come in? What about the ones you haven't seen in a month or two? These are your at-risk members, and they need some of your personal attention, too, especially if you want them to keep their memberships intact. So what can you do once you get back to ...
Club Industry Freemium Content
This content is FREE to access as a registered user on ClubIndustry.com.
Why register for Clubindustry.com? It’s simple and free and here is a sample of what you get:
- The latest breaking news on club operators, manufacturers and vendors, including mergers and acquisitions and financial reports
- Insights from Club Industry editors
- Advice from industry experts on how to improve your business