Few managers or leaders reflect on what enables them to achieve results. What can you begin doing tomorrow to drive performance in your club? The core purpose of any business is to find the customers’ needs and to fill them. Profit is a measure of the success of this purpose. The central commitment necessary to make a regular profit is to be profit-driven, but too many businesses focus on operating well and are profit-drifting, not profit-driven. For a business to be profit-driven, it ...

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