Like it or not, technology is part of what separates the successful clubs from the struggling clubs. Software makes the day-to-day operations of the facility that much smoother and more organized, as well as helps club owners with marketing, advertising, sales, promotions, accounting, data collection, and much more. Information that used to take hours to collect and sort, can now take seconds, eliminating much paperwork in the process. Best of all, you don't have to have a degree in computer science to know how to work the programs. They're fast, user-friendly and work in real time, allowing you to spend less time behind the computer and more time out on the floor running your club. The following companies can help you decide what software programs will work best for your business needs.
ASF International's premiere interactive software now offers e-mail reporting, online marketing options, financial analysis and more. The improved ClubPRO 3000TM interactive Web features keep owners and managers connected to key business information-anytime, anywhere. Use ClubPRO 3000™ to get the latest in technology plus up-to-the-minute information on the status of your accounts and your financial information. Contact: ASF International, 12596 W. Bayaud Ave., Ste. 100, Denver, CO 80228; (800) 227-3859; fax: (303) 986-6813.
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AFFILIATED ACCEPTANCE CORP.
Affiliated Acceptance Corp. provides billing services for the health club, tanning and martial arts industries. Other industries needing to collect recurring dues and fees will also benefit from the service of Affiliated Acceptance Corp. Services include client reports, member action including add/cancel accounts and customer changes, membership cards and client log in and client log out. Contact: Affiliated Acceptance Corp., P.O. Box 790001, Sunrise Beach, MO 65079; (800) 233-8483; fax: (573) 374-9972.
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Aphelion Software offers the Back Offices Support Services (BOSS). BOSS combines locally installed software, out sourced bill services and back office staff. Aphelion can oversee a club's billing process from its Houston offices and help eliminate the expense of highly trained personnel. Contact: Aphelion Software, 1100 Nasa Rd. 1, Ste. 606, Houston, TX 77058; (800) 324-9800; fax: (281) 333-9816.
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ASPEN INFORMATION SYSTEMS
Aspen Software offers applications for management, finance, booking and scheduling, wellness and golf. Choose from a 16-bit Windows application or 32-bit software designed for Windows 95™ or Windows NT™. Clients can receive on-site or remote training. The Visual ClubMate program ships with a demo database containing sample data so a clubs' active data cannot be corrupted. Contact: Aspen Information Systems; P.O. Box 680031, Houston, TX 77268; (800) 414-0343; fax: (281) 251-7271.
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BetaData offers a single-source, fully integrated facility management system. The Sports Facility Management System includes accounts receivable with membership accounting, electronic funds transfer, and a general ledger, point of sale with inventory control and program registration. Included with the software is a turn-key system of hardware, software, training, site planning and ongoing support. Accounts receivable is the center of the BetaSport software, which maintains member demographics, interests and billing information, including monthly statements, front-desk check-in and facility use. The BeatSNAP! Photo ID screen eliminates the need for photo ID cards and also increases facility security. Contact: BetaData, 3137 E. Greenlee Rd., Tucson, AZ 85716; (520) 917-1028; fax: (520) 917-1033.
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BookingPlus, the developer of the Internet-based reservation solution, introduces new enhancements to its reservation system. The Fairness Doctrine is a customization option that guarantees that members get fair access to the facility's resources. Booking Horizons allows customers to book reservations as far into the future as the club deems appropriate. Management can create rules to control whom, how and when individuals sign up for activities. The program registration automates program registration online. Members and non-members can also pay for any services online. The enhanced user Interface makes uses these interfaces as easy as using an ATM. Contact: BookingPlus, P.O. Box 64, Winchester, MA 01890; (877) 266-5758.
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Club Systems introduces Validate v2.0 a state-of-the-art member management software. Validate v2.0 includes front desk check-in, point-of-sale, inventory management, scheduling, prospect, letter writing, and reporting programs. When you use Club Systems processing services you receive this package at no charge saving 25 percent to 40 percent. Contact: 77 Sugar Creek Center Blvd, Ste. 210, Sugar Land, TX 77479; (281) 494-8533; fax: (281) 494-9535.
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The CSI Software Management System specializes in software solutions for multi-functional, membership-based clubs. Products range from member management, front desk check-in, point of sale, accounts receivable, program registration and member billing. The Health Lifestyle Assessment (HLA) covers healthy approaches to life and the use of preventative medical care. Exerdiet software designs a healthy diet. The General Fitness Assessment evaluates a client's level of fitness and designs a fitness program benefiting the client's fitness level. Exerlog helps monitor the fitness program designed from the fitness assessment. Contact: CSI Software, 3120 Southwest Freeway #300, Houston, TX 77098; (800) 246-3431; fax: (713) 942-7731.
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Checkfree Corp. provides financial electronic commerce services, software and related products. These services allow consumers to receive and pay bills over the Internet or electronically through banks, brokerage firms, portals, interactive content sites on the Internet and personal financial management (PFM) software. Some of Checkfree Corp's services to businesses include B2B and B2C e-billing and e-statements, Web pay for small businesses, automated clearinghouse (ACH) solution, electronic funds transfer and financial compliance and reconciliation solutions. Contact: Checkfree Corp., 6000 Perimeter Dr., Dublin, OH 43017; (800) 242-9522; Fax: (800) 331-4373.
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CUSTOM DESIGN SYSTEMS
POWERManagement software gives club management control over desk check-in without using membership cards. The software offers member/guest check-in, point-of-sale (POS), employee time clock, membership production, sales analysis, inventory control, billing/EFT, collection management and report writing. POWERManagement displays a member's photograph along with other important information at time of check-in. The multi-user program allows access from any PC within the facility. The software is also backed up with 24-hour telephone and modem support, seven days a week. Contact: Custom Design Systems, 200 Daniels Way, Ste. 210, Freehold, NJ 07728; (800) CDS-SALE; fax: (732) 294-9397.
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FAIR FINANCIAL SERVICES
Build up your club operation with customized financial support. Fair Financial Services provides clubs with an immediate cash flow system, purchases and/or services of member contracts, portfolio management, management reports, electronic payment programs, and front desk check-in software. Contact: Fair Financial Services, 815 E. Market St., Akron, OH 44305; (800) 735-3247; fax: (330) 376-2527.
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LEGEND INFORMATION SYSTEMS
Legend Facility Management Software is a Windows-based product for health clubs, wellness centers, country clubs and karate clubs. The software, built by Legend Information Systems, specializes in the management of accounts receivable. The software works with Windows 95, 98, ME, NT and 2000. Legend Information Systems also provides facility management software, hardware and peripherals, software interfaces, EFT Processing and client service support contracts. Contact: Legend Information Systems 2704 Southern Blvd., Ste. 12, Rio Rancho, NM 87124; (800) 476-4202; fax: (505) 896-3202.
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