Cornelius, NC — Retention Management launched a new prospect e-mail program as part of its member communication service. An expansion of its automated e-mail services, the program provides clubs with the tools to increase sales traffic. The program includes an easy-to-use Web interface to create text or HTML prospecting e-mails. It also includes follow-up with guest traffic, lead lists and former members. In addition, e-mails sent through Retention Management's certified systems are designed to get past spam filters.