You may remember our story last week about how two Bally employees in Indianapolis got a developmentally disabled man to sign a contract that he could not understand. On top of that, the Bally employees went to the man's apartment complex (where solicitation is prohibited) and drove him to the club to sign the contract.
After this story broke, Bally confirmed that Mark Hannon's membership had been terminated. This week, Bally issued a more formal statement about the incident:
"We regret that this incident occurred and have accordingly addressed the issue with the employees involved. It is common practice that we market our clubs with free trial passes to the local community, but it is against our corporate policy to transport anyone to or from our facility. When our management found out about Mr. Hannon's disability, we immediately cancelled his membership and refunded all of his fees."
I asked a Bally public relations official if the employees had been fired, and he said Bally's dealings with its employees are private.
I also asked—if Bally does indeed market itself with free trial passes to the local community—why these two employees went to an apartment complex where solicitation is prohibited. The Bally official replied that that should not have happened and reiterated that the matter has been addressed with the employees involved.