STAMFORD, CT -- Planet Fitness will refund dues of a member of its Stamford, CT, club who was killed in a 2007 shooting.
The Planet Fitness franchise in Stamford, CT, continued to withdraw monthly dues of about $15 a month after the Dec. 4, 2007, slaying of Gregory Rowell, according to a report in the Stamford Advocate. Planet Fitness collected a total of $401 after Rowellâ€™s death.
Rowellâ€™s mother, Patricia Rowell, closed her sonâ€™s bank account after his death but was unaware that he had a second account with another bank, from where Planet Fitness withdrew the monthly dues, according to the newspaper. A bank employee alerted Patricia Rowell about the withdrawals.
After the clubâ€™s manager initially told Patricia Rowell that the club would refund the money, a Planet Fitness district manager called her last week to say the company would not refund the money because she should have alerted Planet Fitness sooner of her sonâ€™s death. Instead, he offered her a free six-month membership.
â€śI told them to take their membership and shove it,â€ť Rowell told the newspaper.
John Craig, Planet Fitness spokesperson, says the matter was mishandled and a refund will be issued.â€śWe deeply regret the resolution by our club operator,â€ť Craig told the newspaper. â€śWe want to express our heartfelt sympathies for Mrs. Rowell. We will fully reimburse for the dues withdrawn from her son Gregoryâ€™s account. This really should have been handled better.â€ť