Online Scam Hits New York Clubs

Article Tools




Interact With Us



Best of 2011

Top Stories of 2011

The most popular stories of 2011. Did your favorites make our list?

View our Top 12 list here

Resource Center

Buyers Guide

Find industry businesses by product or service categories, view company profiles and more.

View our Buyers Guide

Club Industry Trade Show

Club Industry Show and Conference, held each October, is the premier event for fitness and wellness professionals. Find out more about Exhibitors, Events, and Education.

View our Trade Show

Industry Events & Trade Shows

The industry-wide calendar features listings for educational events, trade shows and more.

View our Events Calendar

Classifieds

View classified ads for health club equipment and services, plus business opportunities and job postings.

View Classifieds

Current Issue

Read stories from the latest print issue of Club Industry magazine.

View the Current Issue

E-Newsletter Signup

Breaking news on the industry, people on the move, mergers and acquisitions and much more. Delivered weekly.

NEW YORK -- An online scam involving New York clubs operated by Equinox Fitness, New York Health & Racquet Club (NYHRC) and Town Sports International (TSI) has resulted in an ongoing police investigation.

During the past few months, several people bought what they thought were reduced-rate memberships to these clubs by responding to an advertisement on Craigslist. In January, Ilene Pauer paid $700 for what was advertised as a $2,000-a-year membership to Equinox. However, a month later, Pauer was told that her membership had been canceled.

Pauer corresponded with a man by the name of Darren Johnson, whom Pauer alleges bought the membership with a stolen credit card before transferring the membership into her name. The credit card company notified Equinox of the fraudulent charge a week later, Pauer says, but it took a few more weeks before the club canceled the membership.

About 50 people were allegedly victimized by Johnson, whose operation also included Equinox clubs in Los Angeles, Pauer says. She has been in touch with about two dozen of her fellow victims.

“It makes sense [to transfer memberships] right now in New York,” Pauer tells Club Industry’s Fitness Business Pro. “People get into these contracts, and some of them are losing their jobs and are having to leave. Their explanations seem perfectly logical.”

Pauer says she sent the $700 check to an associate of Johnson’s and that the money was going to be put into an account in Florida. Pauer was sent an Equinox welcome package with a membership card after making the payment.

A statement from Equinox says it does not allow or authorize anyone other than its own employees to sell memberships.

“The security of our members is very important to us, and we encourage people to be mindful when making an unauthorized purchase over the Web,” Equinox said. “In this situation, where we discovered the fraudulent purchase of memberships from Craigslist, we alerted the authorities and are fully cooperating with the investigation.”

Pauer says Equinox offered her one month free and a membership at full price, but she says the general public, at the time, also was offered one month free with a membership. A producer covering the story for TV station WABC in New York then contacted NYHRC about the situation. NYHRC offered Pauer a six-month free membership, which she accepted.

J Travis, brand manager for NYHRC, says the club has a list of about a dozen people who were victims of the online scam. Of those victims, three people signed with NYHRC after they were offered the six-month-free membership, Travis says.

“I’m pretty confident the others will [join] as well,” Travis says.

Memberships can be transferred from one person to another at NYHRC, but the transactions must be done through staff at the club, Travis says. He adds that the scam is a valuable lesson for prospective health club members.

“Do your homework,” Travis says. “If an offer is too good to be true, it probably is.”

New York Sports Club, operated by TSI, also had victims of the scam. The club allows the transfer of memberships, and like NYHRC, transfers must be handled at the club rather than by a third party.

“There are various ways to purchase a membership, including going into a club and buying directly from a membership consultant or purchasing a membership from our Web site,” a statement released by TSI said. “Additionally, if someone is interested in taking over an existing contract, we have a procedure for that as well. Both parties need to come into a club and have the membership transferred and have the proper paperwork filled out by a New York Sports Club membership consultant.”

Pauer says she doubts she will recoup the $700 she paid for the fraudulent membership.

“There’s no warning out there about this,” Pauer says. “We all put notes up on Craigslist warning other people about the scam. It keeps coming up in different guises.”

Want to use this article? Click here for options!
© 2012 Penton Media Inc.

Sponsored Content

Cardio and Strength Trends
Sponsored by Life Fitness

Core Strength Conditioning
Sponsored by The AB Coaster Company

Group Exercise
Sponsored by LesMills

Technology Resource Center
Sponsored by ABC Financial

Videos

1st Annual Fitness Industry Summit 2011: Introduction

Jay Del Vecchio, World Instructor Training Schools President and CEO

Star Trac 2012 Photo Shoot: Behind the Scenes

Making of Star Trac Lifestyle Images Video.

Elevation Series iPod Compatibility

Watch the newest informative video from Life Fitness.



More Video

E-Newsletter

Newsbeat

Delivered once a week, this timely e-newsletter features breaking news, people on the move, mergers and acquisitions, supplier news, industry trends and more.

Subscribe

Most Popular

Most Recent

Insights into what high-level club executives think about their business and industry trends.

View Executive Insights

Practical Internet strategies to help you build customer relationships, increase revenues and lower costs.

View Web Savvy

In This Issue: May 2012 View All Past Issues

Cover Story

The Business of Corporate Fitness

Focusing on the corporate fitness market can present a revenue opportunity.



View the full issue
| View the digital edition

Subscribe To Club Industry Magazine

In Print and Online

Subscribe today to get the news you need and information you want from our print or digital edition as well as in our e-newsletters.

Subscribe Today!