NYHRC Pays Penalty for 2008 Promotion

Article Tools




Interact With Us



Best of 2011

Top Stories of 2011

The most popular stories of 2011. Did your favorites make our list?

View our Top 12 list here

Resource Center

Buyers Guide

Find industry businesses by product or service categories, view company profiles and more.

View our Buyers Guide

Club Industry Trade Show

Club Industry Show and Conference, held each October, is the premier event for fitness and wellness professionals. Find out more about Exhibitors, Events, and Education.

View our Trade Show

Industry Events & Trade Shows

The industry-wide calendar features listings for educational events, trade shows and more.

View our Events Calendar

Classifieds

View classified ads for health club equipment and services, plus business opportunities and job postings.

View Classifieds

Current Issue

Read stories from the latest print issue of Club Industry magazine.

View the Current Issue

E-Newsletter Signup

Breaking news on the industry, people on the move, mergers and acquisitions and much more. Delivered weekly.

NEW YORK -- The New York Health & Racquet Club (NYHRC) and the New York Department of Consumer Affairs have reached an agreement regarding the club’s promotional campaign that ran from March 2008 to May 2008.

In the NYHRC promotion, prospective members were offered free access to a yacht, beach club and golf resort. The club says it stated “additional fees may apply” in the advertisement, without publishing the specific fees.

“We regret the confusion this promotion may have caused consumers and our members,” Howard Brodsky, president and CEO of NYHRC, said in a statement. “We take pride in the fact that we have been serving our members and this city for over 38 years and will continue to do so for many years to come.”

According to a report in the New York Daily News, NYHRC agreed to pay a penalty and allowed members who joined during the promotion to cancel their contract without penalty.

About 5,000 people joined NYHRC during the promotional period, according to the company. When members joined, they were assessed a $25 food fee for the yacht trips and fees ranging from $30 to $85 at the golf resort.

The Department of Consumer Affairs contacted NYHRC after learning members were assessed the fees.

“Buyer beware is not the law in New York City,” Jonathan Mintz, the department’s commissioner, told the Daily News. “You can’t bury the truth in a footnote.”

Although Brodsky thanked Mintz for mentioning in the Daily News report that his office received no complaints from membership, Mintz told the Daily News that it was “most disturbing” that his office did not receive complaints from members.

“When there are a bunch of footnotes and asterisks, someone may be breaking city law and deceiving you,” Mintz told the newspaper.

Want to use this article? Click here for options!
© 2012 Penton Media Inc.

Sponsored Content

Cardio and Strength Trends
Sponsored by Life Fitness

Core Strength Conditioning
Sponsored by The AB Coaster Company

Group Exercise
Sponsored by LesMills

Technology Resource Center
Sponsored by ABC Financial

Videos

1st Annual Fitness Industry Summit 2011: Introduction

Jay Del Vecchio, World Instructor Training Schools President and CEO

Star Trac 2012 Photo Shoot: Behind the Scenes

Making of Star Trac Lifestyle Images Video.

Elevation Series iPod Compatibility

Watch the newest informative video from Life Fitness.



More Video

E-Newsletter

Newsbeat

Delivered once a week, this timely e-newsletter features breaking news, people on the move, mergers and acquisitions, supplier news, industry trends and more.

Subscribe

Most Popular

Most Recent

Insights into what high-level club executives think about their business and industry trends.

View Executive Insights

Practical Internet strategies to help you build customer relationships, increase revenues and lower costs.

View Web Savvy

In This Issue: May 2012 View All Past Issues

Cover Story

The Business of Corporate Fitness

Focusing on the corporate fitness market can present a revenue opportunity.



View the full issue
| View the digital edition

Subscribe To Club Industry Magazine

In Print and Online

Subscribe today to get the news you need and information you want from our print or digital edition as well as in our e-newsletters.

Subscribe Today!