First Word
Speak Up Now or Hold Your Peace
Last March, I sat in on a seminar at the International Health, Racquet and Sportsclub Association (IHRSA) conference that detailed the beginning stages...
Moving On Up at Club Industry
The editorial staff would like to congratulate Marty McCallen and Matt Sinkovich, our sales gurus, for their recent promotions. Marty was promoted from...
Feature
Pumping Up Military Fitness
Even though many commercial health club owners have slowed construction and expansion projects, the United States government continues to invest in physical...
School Projects
Capital budgets look relatively healthy at many university recreation centers across the country. That's the good news. The bad news: Operating budgets...
On Campus
Whether you are a university, military or fitness facility professional, the Athletic Business Conference & Expo is waiting for you next month in Orlando....
Industry Observer
LaLanne, Mastrov Keynotes Highlight Club Industry 2009 Show in Chicago
CHICAGO Two of the biggest names in the industry, Jack LaLanne and Mark Mastrov, highlighted Club Industry 2009 last month in Chicago. LaLanne, who turned...
Let It Snow: Parent Company Changes Gold's CEOs Again
IRVING, TX Blair McHaney first heard the news of James Weaver's resignation as CEO of Gold's Gym International (GGI) at the Gold's Gym Franchisee Association...
24 Hour Lawsuits Involve Payment Processing, Group Ex Instructors
LOS ANGELES Two courts recently ruled that class action may proceed in two separate lawsuits against 24 Hour Fitness, San Ramon, CA. Last month, in the...
Akradi: 'Things Are Just Not Working' for Life Time Fitness
CHANHASSEN, MN The frustration in Bahram Akradi's voice was evident during Life Time Fitness' third quarter earnings call last month. In one respect,...
Industry Observer Notes
YMCA EYES PEAK FITNESS FACILITY IN WINSTON-SALEM WINSTON-SALEM, NC The YMCA of Northwest North Carolina is in final negotiations to lease a closed Peak...
Supplier Side
Cybex to Change Pricing in 2010
MEDWAY, MA As the health club market continues to struggle, Cybex International, Medway, MA, is increasing its focus on markets beyond health clubs and...
Nautilus' Planned Exit Leaves Questions for Industry
VANCOUVER, WA As Nautilus Inc., Vancouver, WA, searches for a buyer for its commercial business, club operators are left to wonder what the move means...
Supplier Side Notes
The board of directors of HydroMassage, Clearwater, FL, named former Town Sports International (TSI) CEO Robert Giardina as its new CEO...
Retention Edge
Maintain Those Raving Fans Even After They Cancel Their Memberships
Most industries measure customer loyalty by whether customers are highly likely to repurchase. Lexus has loyal customers, but Lexus car owners are not...
Smart Design
Access Control: An Art and a Science That Club Operators Must Master
If club design was taught as a college class, the first lesson would be about access control. The value of membership hinges on reserving club attractions...
Pro Shop
Pro Shop
SANITIZER SpectraSan 24 is a hard-surface, fast-acting disinfectant that is highly effective in killing the various types of Influenza A, including H1N1,...
