While writing this column, I wondered whether I should call it break time or brake time. Certainly, circumstances in both our national business climate
In an effort to independently determine just how much influence the present early recession is having on our businesses, I turned to my network of clients,
The November 2007 article in this magazine about member loyalty programs dealt basically with the goodies to be derived from offering gifts, points and
It seems that all industries go through plateaus in their stages of growth. Often, at certain points in time, language changes with an industry's shift
In my July column, I discussed disruptive innovation and its effects in the health club industry. I explained the difference between mastering sustaining
Longevity has a way of creating objectivity. If you're around something for an extended period of time, you learn how it functions and what will happen
Last month, in the first of this two-part series, I asked if our health club model is out of date. This month, I question whether our practice of membership
Every year during the Club Industry conference, I venture outside the convention center and into the Windy City for some entertainment and culture. One
I research emerging trends, fitness fads, industry changes and economic historical referencing every month. Also, being nearest in age to that constantly-in-the-news-set